Spend Less Time Checking Apps
One inbox means less time opening different apps just to see who contacted you.
Shared Inbox
Get Back to Customers Faster From One Inbox
Texts, emails, Facebook messages, and Instagram DMs come into one shared inbox. Instead of jumping between different apps, you have one place to check conversations and reply.
- Less App Switching
- Spend less time checking different places
- Faster Replies
- Get back to leads and customers sooner
- Conversation in Front of You
- Open the customer and see what was already said
JamieDo you have availability this week?
Acme ContractingYes — what type of work do you need done?
JamieWe need someone to look at a leak.
The Problem
Every Extra App Is Another Place You Have to Remember to Check
One customer texts you. Another sends an email. Someone else reaches out on Facebook or Instagram. When those conversations live in separate apps, keeping up means checking each one separately.
Customer Messages
Text
Email
Facebook
Instagram
One Place to Check
Shared Inbox
- JSJamie SmithText
- TKTaylor KimEmail
- ARAlex RiveraFacebook
- MLMorgan LeeInstagram
When Someone Reaches Out
Find the Conversation and Get Back to Them
Open the customer from the conversation list, see what they said, and reply from the inbox. You spend less time figuring out where the message came from and more time moving the conversation forward.
UnreadRecentsStarredAll
JSJamie SmithTextDo you have availability this week?
TKTaylor KimEmailThanks, I'll see you Friday.
ARAlex RiveraFacebookI'd like a quote.
MLMorgan LeeInstagramI sent over the photos.
JamieDo you have availability this week?
Acme ContractingYes — what type of work do you need done?
JamieWe need someone to look at a leak.
Type a message…
Why It Matters
Spend Less Time Managing Messages
Get Back to New Leads Sooner
When someone is ready to hire, a faster reply helps keep the conversation moving before they call someone else.
Keep Customer Conversations Easier to Manage
See the conversation in front of you instead of wasting time searching through separate apps for what was already said.